FAQ
Frequently Asked Questions
At Star Furniture, we strive to deliver a great experience for our customers. Our
FAQ’s page should help answer some of the basic questions that you may have
about our store, products and services. For additional details, please always feel
welcome to drop by or call our store at (661) 324-9720.
DELIVERY AND PICK-UP
Does Star Furniture have Delivery Services or can we choose to Pick-Up our
furniture?
Yes to both! Use our excellent delivery service or feel welcome to pick up your
furniture at our on-site warehouse.
Does Star Deliver outside of Bakersfield and the Kern County Area?
Yes, we have delivered furniture everywhere from Los Angeles to the California
coastline to cities up and down the Central Valley.
How much are your delivery charges?
Delivery charges can vary. Please see store for details.
FINANCING
Is Financing Available at Star Furniture?
Yes! We have many plans available to suit our customer’s individual needs. See
store for details of current promotions.
Can I get pre-approved for credit without coming in to Star Furniture?
No. Unfortunately, at this time, we do not process applications for credit over the
phone or via the internet for the security of our client’s personal information. The
security of your confidential information is very important to us and we request
that all paperwork and identifications be verified face to face.
Can I make payments on my financing plan at Star Furniture?
No. Payments for your financing plans should be made directly to the issuing
company of your credit plan.
LAYAWAY
Do you have layaway plans available?
Layaway plans are available for some of our products. Ask our great salespersons
about layaway as you are browsing our beautiful showroom!
PRODUCTS AND SERVICES
What furniture brands do you carry?
Our website Home Page lists many, but not all, of the high quality manufacturers available
to our customers. There is a tremendous breadth and depth of products in our
showroom and in our catalogs to fill any need, with many custom options available!
But our product lines don’t stop there! We carry 100% wool rugs and beautiful
accessories to provide the finishing touches for any beautiful space. Come to our
showroom to explore your options!
Do you have in-house design services available?
Yes! Let us help you decorate with confidence! Check our Design Services page for details.
WARRANTY INFORMATION
What kind of warranty comes with your furniture?
Please see our Warranty page for details.
